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Telligenti

Serving up fresh ideas every day, Telligent style

Josh Ledgard

July 2008 - Posts

  • Locking Down Community Server 2008.1

    We're only a couple of weeks away from a beta release of Community server 2008.1. As previously discussed this is the first of a more rapid pace of releases for the Community Server product.  (There is a public roadmap we've  produced that I'm hoping to have published next week some time to www.communityserver.com. ) What this means though is that we're pretty locked on what we are shipping and what we are NOT shipping.  This post will give you a few more details to help get you ready.

    Themes

    CS 2008.1 will be shipping with Hawaii as the default theme again, but will not include Lean & Green or Calypso in the box.  This was one of the hardest calls to make, but as a team, we realized we could either fix more bugs & ship good wiki OR support 3 themes while cutting a lot of bug fixes & feature work. 

    The reality is that a theme is not simply a set of CSS changes.  Fixes & feature work had to be developed & tested in three themes. For the sake of quality, we chose to simplify for this release and focus on making one theme (Hawaii) better.  For those of you that felt Hawaii was a little drab, we have been adding some more stylization to it. 

    Question & Answer Details

    I previously mentioned that we were working on dramatic improvements for forums aimed at support communities.  Here are some details to get you ready.

    • A new forum can be enabled for QnA or General Discussion. If you pick QnA then new threads will be questions without answers by default.  You can ask questions in General Discussion forums, but they aren't the default thread type.
    • The basic workflow has been updated as follows:  User A asks a question, users B & C suggest answers, and user A marks one of both of the suggest answers as the "verified" answer. 
    • Once an answer is verified it is always shown at the top of the thread under the question to help people that land there from google.
    • Multiple posts can be verified answers.
    • We show the user who suggested a post as the answer & who verified the post as the answer to the question.
    • The theme icons & visuals have been updated to clearly reflect the three post/thread states (Unanswered, Suggested Answer(s), & Verified Answer(s) )

    image

    Wiki Details

    This is the biggest addition to Community Server 2008.1.  In terms of a wiki you'll get support for the following:

    • Basics: WYSYWIG editable pages with revision history's, tags, comments, & ratings.
    • Multiple Wikis per site & One Wiki per Group
    • Roles for Wiki Administrators & Moderators.  Admins can create & edit wikis while moderators can lock & delete pages. 
    • Attachment support
    • Activity Message support
    • Support for customizable points for contributions if you have points enabled.
    • The ability to create a Table of Contents for your wiki to add some structure.  Like I said, our target is collaborative documentation.  See dogfooding below. :-)

    image

    Something I didn't mention before

    The Mail Gateway add-on for Community Server is going to be greatly improved because of all the work we are doing for Community Server Evolution.  Details are coming in future posts about Evolution, but all the changes made for Evolution will be included in the release of the add-on for Community Server 2008.1. 

    What's Next?

    When we hit the beta there will be no more feature work.  With the possible exception of extremely small change requests to Wiki & QnA forums what you get in the beta will be feature complete.  We then enter what we've been calling "baking time" for bug fixes & minor tweaks based on the feedback we get.  We'll also be looking at the forums to take in bugs from CS 2008 that are still lingering after SP1.  So yes, we'll be listening and responding in kind during this period.  Expect this "baking period" to last a few weeks before you see a final release.

    What About Evolution?

    Community Server Evolution is an intranet only version of Community Server that includes add-ons like Exchange, AD, & SharePoint Integration.  Because this is being built on top of Community Server the schedule is following the CS schedule, but will need some additional time once Community Server is solid.  It will beta & ship shortly after Community Server 2008.1 release.


    Posted to Software and tagged as evolution , cs , community-server , cs-2008-1

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  • More Fun with Users... from Digg

    Here are two bits from the user registration process at Digg that makes them a little more human.

    image

    and

    image


    Posted to Design and tagged as digg , registration , ui , fun

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  • What to expect in CS 2008.1 this fall

    communityserverI'm sure a bunch of you just got done installing CS 2008 or upgrading to SP1 for CS 2008, but I want to give you the lowdown on what you can expect this fall with the release of CS 2008.1. 

    Schedule

    The first thing you'll notice is that I said "fall 08" and not "spring 09".  Yes, we're going to be speeding up the release rate of Community Server.  Expect 3-4 releases per year and also expect that service packs become strictly focused on bug fixes rather than features.  I'm going to label to the target of CS 2008.1 as September.  Expect a beta within 2 months.

    Evolution

    evolution85"Evolution" is the name being given to a new version of Community Server.  This version is being built for use as an intranet solution.  Evolution, although based on core Community Server functionality, will include extras meant for usage behind the firewall like Sharepoint, Active Directory, & Exchange integration. Evolution releases will generally ship after CS releases, but this post isn't about Evolution. :-)

    Wikis

    imageCS 2008.1 will ship with support for Wikis.  No this is NOT the same wiki engine you may have seen on http://wiki.asp.net.  Wikis, in Community Server, will feature pages with revision history, tags, ratings, comments, easy linking/ page stubbing, wysiwyg editing, and a couple of surprises for good measure.

    I will say that our target scenario for Wikis is collaborative documentation.  This isn't to say you can't use it for anything, but we're really going to help out people looking to build documentation, tutorials, FAQ, etc out collaboratively. 

    Forum Questions & Answers

    image I know, if you read my blog then you know we support this already... but not well.  We're improving everything from how you can set up support communities all the way down to the workflow & theme of QnA threads. 

    Default Site Avatars

    imageI've jokingly called the work we've done with Avatars my "No more Rob's" campaign. In CS 2008.1 site administrators will have the ability to upload a set of "Site Avatars" that users can select from.  This will be an option to enable or disable just like remote or user uploaded avatars.  We've also added the ability for admins to pick a new default avatar in the control panel for users that don't choose/upload their own. Finally I'm really happy with some of the updates we've made to the users avatar selection experience.  It's a small bit of functionality, but something a huge percentage of users will go through.

    The Devils in the Details

    Similar to cleaning up the user avatar experience there are a lot of small things we are doing to make the administrator and normal user's life better.  If we do it right then these are the sort of things you don't notice outside of being less frustrated and discovering "hidden features" that we've buried deep within the product. These changes range from something like making the administration UI easier to navigate to letting you add multiple users to groups at one time.


    Posted to Software and tagged as community-server , evolution , cs2008-1

    Posted Jul 07 2008, 11:36 AM by evolvingWe
    Filed under:
  • Tellitip 29: Use Preview Mode to Test Site or Blog Facelifts

    communityserver What would my blog look like if content boxes were purple?  You can answer that question by simply setting the color and hitting save... but then all of your site visitors will be subjected to your bright pink sidebar before you come to your senses.  You can avoid all that by taking advantage of preview mode and this post tells you how.

    The first thing you'll want to do is sign into your blog admin or site administration panel.

    For blogs click to your blog control panel and then click "Change how your blog looks".  If you are a site admin click "Site Administration" and then click "site theme". 

    Once you see the theme configuration tabs you can known yourself out with changes... just don't hit save... at least not yet. Click the preview tab instead!

    Once you click the preview tab click "enter(or start) preview mode" and then "open a new preview window". (If you are using a version of CS before CS 2008.1 then you will have to click back to the preview tab between these clicks. :-) )

    You can go back, make more changes... like a taxi-cab yellow background... and update preview mode and test again.  Once you are happy with the changes you've made then you can click... wait for it... Save.

    image

    Should this be the new default theme?  What's your favorite ugly CS dynamic configuring?


    Posted to Software and tagged as tellitip , community-server , cs-2007 , cs-2008

    Posted Jul 07 2008, 06:01 AM by evolvingWe
    Filed under:
  • Tellitip 28: Using Display Names

    communityserverHey there IndiansFanJoe3456!  Wow, that's a mouthful.  Chances are that you have one of these accounts on a site that doesn't let you be you because someone else is already you!  One of these sites may even be a Community Server site.  Well, there isn't an excuse for this.  As of SP1 for CS 2008 we've enabled "friendly display names" by default.  Well, we've actually supported this for a LONG time and this post will show site admins how they can control this. 

    Open your Community Server control panel and navigate down to Membership Administration > Configuration > Account Settings > Profile Settings. Step by step arrows here:

    image

    In the screenshot above you see the master On/Off switch for this feature.  Turning it on will enable the following option on a users profile settings page...

    image

    And for some inexplicable reason that we'll resolve in a future release the user also has the ability to turn his or her display name on or off as shown here:

     

    image

    Long live "Indians Fan 4 Ever!"


    Posted to Software and tagged as tellitip , identity , reputation , display-names

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