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Telligenti

Serving up fresh ideas every day, Telligent style

Nicole Keith

October 2007 - Posts

  • CSDC x 48h.

     

    Forty-eight hours of CSDC: from the happy hour on Friday evening; to getting up early Saturday morning to set up, greet registrants, then chat with Telligent Partners while anticipating my presentation and the end of the day (only to get bumped to the next morning); to Dave and Busters with more great Partner meetings and a ton of fun with fellow Telligenti; to another early morning on Sunday with a pending presentation, where it was made known that I mean business (inside joke with CSDC attendees and Telligenti); to more fabulous opportunities to get to know existing Telligent Partners better; and finally to sitting back with Rob and taking it all in as the event wound down–what a thrill ride!

     

    I’ve literally “worked” all day for seven days straight and I’d do it all over again in a second. An honorable mention goes out to Amy Wood, Delia Johnson, Adonis Bitar, and most of the Product Team, who also put in some serious hours to the end of a memorable event. 

     

    Thanks to everyone who came out—especially Partners and international attendees. You were a large contribution to our success. If you’d like to learn more about Telligent’s Partner Program and weren’t able to catch me at the CSDC, please email me!
     

    I hope everyone had as much fun as I did—can’t wait for next year!

     

  • Viva CSDC!

    W00t! CSDC is here! It seemed like a distant reality when Scott Watermasysk first gave me the news about three months ago. That's when I started thinking about what to present from the Partner Program. Things really kicked into high gear about 8 weeks ago when registration for the CSDC reached 60 people and we had little more than the agenda and location planned. With the help of Amy Wood and Delia Johnson, we are now 100% ready with premier sponsors, fun give-aways, and no last-minute stresses (remarkably)! Also, having secured time to present on Telligent's Partner Program just this Monday, I've been working literally non-stop all week (ask my husband) to finalize my presentation--luckily I'd been thinking about the presentation for 3 months :)

    I'm extremely excited for this weekend: meeting Partners I've been working with for months, learning a little bit more about Community Server, and having a lot of fun on the side ;) See you there! 

     

    Posted Oct 19 2007, 10:37 AM by nkeith with no comments
    Filed under: ,
  • Sans Battery

    Here I am working on a laptop without a battery. I knew it was coming but had to wait until the battery was almost completely drained to notify Chris, the IT Director, who promptly extracted it. Now the extra utility of a laptop is essentially eliminated--soon after the old battery was garnered, I thoughtlessly yanked the power cord on my way to a meeting and got an involuntary power down; having rebooted in the conference room, I was tethered to the wall unless I chose to power down again (so I claimed the room for the rest of the day); and just moments ago at home, I had to strategically plan computer placement for the evening: the living room sofa. No alternating between the office and the sofa. No documentation on the front step with my cat. No bedtime email … I mean, sure I could do these things, but restarting the machine is a major deterrent.  

     

    Ah, well Chris is on it. Overnight is tolerable, but the marked disutility of a laptop without a battery is worth a second thought for the sake of appreciating a fully charged machine.

  • Partners

     

    As Partner Account Manager at Telligent, the topic of the Partner Program is obligatory, but not at all boring. Over the past few years, more and more businesses are realizing the advantage of partners—not in the legal sense, but as a relationship of mutual cooperation and responsibility to achieve a common goal*. And it works on all levels.

     

    The old mentality was that other businesses are your competitors. That you should know who they are but keep a safe distance; you don’t want them stealing your business. But that doesn’t make sense in today’s highly segmented market. Savvy customers are looking for specific expertise, and businesses are catching on that other businesses with different areas of expertise—Partners—can provide an extra service to their customers.  An architect specializing in log cabins may refer a client who would like a cottage to another architect who happens to be passionate about cottages. The first architect is still credited with providing a perfect solution by making the connection—especially if he retains the construction contract-- and the second architect is likely to return the favor.

     

    Telligent is a Partner and Telligent has Partners. Telligent is a Microsoft Gold Certified Partner (again, not in the legal sense) and benefits Microsoft by developing in Microsoft’s .NET environment, requiring the use of Microsoft Windows Server and SQL Server. Similarly, Telligent Partners recommend and develop on the Community Server platform; not only does Telligent enjoy higher use of the product, but Telligent provides the platform and drives demand for custom service providers. One might think this is a conflict of interest since Telligent has its own Professional Services, but Telligent focuses on very involved, highly customized Community Server solutions; if a client has a simple, quick-turn requirement, it benefits everyone for a Telligent Partner to step in.

     

    Again, it’s the element of specialization that allows like companies to mutually benefit from a customer.  And don’t forget—the customer is truly getting the most benefit by receiving the whole product solution through these specialized partnerships. It’s rewarding to facilitate this full circle exchange.

     

    That’s just a smidgen about partners in business today. If you’re interested in Telligent’s Partner Program, please contact me: nkeith at Telligent …

     

  • What happened to educational television?

     

    I am bipolar when it comes to my preferred television programming: I tend to
    either seek out scientific documentaries for passive learning or allow brain
    atrophy via such vapid shows as The Flavor of Love (I'm only slightly ashamed
    to admit that I'm looking forward to the new episodes). Unfortunately there's
    much more selection when it comes to junk TV than educational programming.

    As a child, I really enjoyed shows like 3-2-1 Contact  and Mr. Wizard (not to
    be confused with The Wizard, though I could learn a lot from him too). As I am
    an audio/visual learner, these programs materially contributed to my education
    at a young age; I specifically recall an early geometry class where I produced a
    parallelogram, shocking my teacher because the shape hadn't been introduced in the
    curriculum. Television provided supplementary education for me through middle
    school.

    Eighth grade. That's the intellectual target of general programming. It's the
    greatest common denominator, and supposedly viewing falls off when you start
    introducing vocabulary and concepts at a 9th grade level or better (I majored
    in broadcasting before taking up marketing at ETSU). Yup, and 8th grade is about
    the age when television quit teaching me.

    In the early days of television, the Hatfield-Wagner amendment sought to
    allocate a quarter of the broadcast spectrum for educational purposes.  But
    capitalism eventually prevailed as universities sold their broadcast rights to
    commercial broadcasters for a double whopper of financial gain. Today, the FCC
    mandates television stations air at least 3 hours of educational television per
    week between the hours of 7am and 10pm, targeted at kids age 16 and under. So
    out of the 105 hours per week within that timeframe, less than 3% of time is
    dedicated to educational programming--a far cry from the 25% target of the
    visionaries.

    Thanks to those who continued to advocate educational television, the
    under-funded educational stations evolved into public television, subsidized by
    "The Corporation for Public Television" and "Viewers like You." Thank God for
    NOVA.

    Oh, but we have TLC: The Learning Channel. Really? I tune in to TLC and learn:
    that I can make my neighbor's living room look cheap for cheap, that you can't
    hem jeans unless they are straight-legged, and that I'm not sure I ever want to
    give birth. Okay, so Stacy and Clinton are pseudo-heroes to me, but their show
    borders train wreck sometimes too.

    The Science and Discovery Channels, often in cooperation with the BBC, have
    succeeded in producing the type of scientific documentaries I crave: string
    theory, savants, and the classic Cosmos. If only the programming were more
    varied and consistent ... string theory once: outstanding; string theory
    twice: reinforcing; string theory all weekend: seriously, it's just a theory! I
    need more content, not content more often.

    But I digress. Let's get back to the children.

    Today’s obligatory 3 hours per week of educational children's programming
    isn’t close to the quality of 1980's science delivered by 3-2-1
    Contact
    and Mr. Wizard. They've been replaced by Beakman's World--lessons from
    a man in a rat suit. And the explanations are as thorough as a selected radial
    on a multiple choice test. For example, in answering a viewer's question about
    how to reproduce seedless grape plants, Beakman states they root a cutting of
    the original plant as the guy in the rat suit makes not-so-clever plays on
    words like "thanks a 'bunch' for the question." I think this would be a nice
    opportunity to discuss splicing, but the opportunity was missed.  (Ironic note: "Beakman's World paid homage to [Mr. Wizard] by naming its two penguin puppet characters "Don" and "Herb" after him.”)

    Granted, you gotta keep the kids' attention, but when you consider the
    attention-retaining filler in “educational” programming, how much verifiably
    educational content is there?

    And--getting back to me--what about adults who want to get beyond remedial math
    and infinite Cosmos reruns? Sure I'm a bit geekier than the average American,
    but there's more like me, right?

    It all comes back to eighth grade and commercialism. The advertisers buy the
    slots with the greatest reach, the highest numbers; the numbers drop off when
    you start talking about light refraction and using words like ... refraction.

     

    And I'll just leave it at that. I could continue the monologue for quite a bit longer and still not find the meaning of television, but I think you see my perspective. Educational television died with Don Herbert. 


     

  • I Love My Mustang SUV

    As mentioned in an earlier post, I’ve been doing a lot of yard work lately. It really kicked into full gear when my parents visited us for July 4th: Mom helped landscape the front yard, and Dad built two stone steps out back to bridge an awkward gap between a concrete patio and some existing steps built into a stone retaining wall. From there, I planted a bed between the patio and the rock wall, and that was just the beginning …
     

    I’d take daily trips to The Home Depot for shrubs and bags of potting soil. Rose bushes and landscaping fabric. Trees and urns. And they all went into my Mustang.
     

    People would laugh at me for squeezing a 3-foot plant and five bags of mulch in my red sports car, and I’d smirk. The ’99 Mustang is a nice car, but after 140,000+ miles and a few repairs, it’s not exactly in showroom condition. The dirt in the backseat left behind from a flat of annuals just adds to the charm.
     

    I’m simply satisfied the ‘Stang does the job; I feel loyal to the car, the way people do about their trucks. That car has been from Maine to Texas with me, and will still haul my dirt. In my Mustang SUV, I get both speeding tickets and shrubbery. What’s not to love?

  • Pucks and Pompoms

     

    As a Dallas Stars fan, I was initially fond of the Dallas Stars Ice Girls because, unlike some other NHL Team Girls, they wore hockey skates and didn't have pompoms. Before this season started, I had heard that they would be incorporating dance routines into the Ice Girls' repertories and was instantly curious on how this would be executed: if they can pull off a dance routine on ice, I’ll be impressed.
     

    My husband and I attended a pre-season game in mid-September, where it was apparent that these new dance routines were a side show taking place on a concrete clearing in the stands. I became firmly skeptical of this new format when a new Ice Girl introduced herself and admitted she wasn’t a hockey fan and had never ice skated before but was excited to learn--I couldn’t help but wonder if she’s only there because the Mavs audition didn’t go as well …
     

    So last night we attended the official season home opener at the AAC. It was a great game besides an incredibly frustrating wait in the concession line during the first intermission, and one other detail …
     

    The Ice Girls had pompoms.
     

    I was appalled. What place do pompoms have in hockey? I can’t even believe I just used those two words in the same sentence. I hope you understand this is not an issue with cheerleaders; dance routines are expected and enjoyed in professional football and basketball. But there are not commonly cheerleaders for baseball—so what gives adding pompoms to hockey? I know other NHL Teams have their own girls with pompoms—and figure skates! But I had been proud that the Dallas Stars Ice Girls didn’t.
     

    I’m a bit disappointed. I’ll still go to Stars games and have a good time, but the new dancers will have do pull off quite a feat for me to accept them as part of the hockey game.

  • Just an observation here … no real evidence to back it up …

     

    While doing some intranets research recently, I observed an apparent trend of older blogs being more conversational than newer blogs. Of course there’s casual blogs and AP blogs with their own style, but it seemed to be more than that. Are we getting too uptight about our blogs? Admittedly, I’ll proof read my blog several times before hitting that sometimes intimidating “Publish” button, but that’s not what blogging is about. Blogging is about getting your thoughts out there without concern about grammar and punctuation—but this is a pseudo quote from Deryl Dorsett who doesn’t even blog so what does he know!?!

    The point is, if you can just put it all out there and let your thoughts flow, you should. Proofreading and refining is for PR releases. And that’s why I’m hitting “Publish” (and when I say that I mean setting this blog to be published automatically tomorrow to satisfy my blog a day for a week commitment to you, my love) without so much as a re-read

     

  • Did August happen this year?

    It’s ridiculous how long it’s been since I’ve blogged. The past two months have zipped by so fast, I actually asked Jose if we had August this year (while implying August comes after September—he had a good laugh at me). It’s not that I didn’t want to or thought about blogging; it’s a combination of being super busy at work and preoccupied at the house.

     

    Yes, my husband and I bought a house in April, and I’ve had a weekend project almost every week since. I’ve really enjoyed landscaping and just generally poking around the yard—sitting on the step with my cat, watching birds chase grasshoppers, and smelling the roses. Less than half a mile from our house are the Denton trails, so we got a couple mountain bikes and have enjoyed that as well.

     

    Work has been consistently busy with the occasional eerily quiet day (the calm before the storm?). While managing Telligent’s Partner Program and keeping up with my Professional Services accounts, I also have a hand in planning for two conferences at the end of this month. Though it is sometimes challenging managing my time among the variety of tasks, I appreciate that variety. I’d much rather be busy than bored.

     

    So, sorry to y’all who’ve missed me! I promise to do better! I’ve actually had many blog topics on my mind just waiting to manifest (I predict a rant or two) so I hereby commit to <god-like announcer voice> a blog a day </god-like announcer voice> for a week beginning today.

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