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Stacy Randolph

  • Craigslisting with seniors

    I've been teaching classes at the Northshore Senior Center for the last year and what a joy. It's so fulfilling to witness folks feel empowered by knowledge.

    Craigslist is the class that has generated the most interest and is always packed. The first quarter I taught this, we practiced searching (shopping) and then creating an ad. But I learned that there were a couple of things that the students stumbled on: transferring photos from the digital camera and confirming the ad in email. So, this quarter, I added another day to the class, which went really well. First we practiced creating a fake text only ad, checking the email from Craigslist and then how to publish it. Then, we practiced how to plug in the digital camera, find it within Windows Explorer and then move the images to the computer. This was more challenging because not everyone brought their cables and they had a hard time with the concept of Windows Explorer. But the main lesson here was to create folders, remember where they are at and to be able to upload the images to Craigslist. I'm thrilled with how well everyone did.

    Working with people unfamiliar with computers is humbling for someone who works in the technology field. I'm always surprised by the number of folks who don't know how to open up their browser, or scroll a window, or pick up their mouse and move it after they run out of room on the desk. And Captcha...that's hard stuff to read!!! Especially for folks that have little patience. Actually, I think that been my biggest usability lesson...there is no patience for things that they don't understand why they are happening. While not everyone builds software products whose target user base are seniors, it makes the case for careful expectation management throughout the app/site and how important the proper flow is. UX professionals look through such a compassionate lens and I'm always grateful when they are part of my software team, especially when the entire team makes it a priority too.

  • Never give friends a key to your house

    Imagine my surprise as I returned home to a jungle themed bon voyage party the weekend before my Peru adventure:

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    With masks...

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    A monkey mother...

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    The monster mash?

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    A cake...

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    And...a house decorated with monkeys and snakes. . .

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    BonVoyageSnake

  • 7 days 'til Peru: waiting for grapes

    I'm in the last week's countdown until I leave for Peru. This means getting and organizing all the 'stuff' I'll need for living out of a suitcase for 21 days in a variety of climates and altitudes. It also means making sure my yard is in tip top shape because by the time I get back it will be October, officially fall weather, and it's cold working outside.

    I have been anxiously awaiting the arrival of my grapes. What if they don't ripen before I leave? Oh, the tragedy!

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    This year produced 4 times the amount of grapes as last year and I didn't cut any of them back in a greedy attempt to harvest as many grapes as possible. Now, I'm thinking that perhaps that too many grape bunches don't allow the vine to put enough energy into ripening all of them. We had some great warm, sunny summer weather although the last month has been colder and wet. But last year was so wonderful! I had about ten sweet ripe bunches of grapes to eat, make grape juice with and share with friends. I thought that it would just be better this year!

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    Well, we'll see what happens. I might get wild and crazy and cut some back or just have patience and let my house sitter note if and when they ripen (and if they do ripen, she'll get to eat all the grapes, no fair!!).

  • Hey, today is Earth Day! How's this for a good idea: unplug your X-box when not in play

    Left plugged in all day, every day of the year, a game console uses twice as much energy as the TV it is hooked up to. Leaving a game console plugged in all year is equivalent to having over 200 cell phone chargers left in the wall!

    How about something easy for Earth Day--unplugging your game console when not in play? I did. My Wii goes dark unless I am playing it. I have to admit that this started because my Wii glowed eerily at night, like a blue Cylon. I just don't trust toasters. But I'm happy to reap the energy rewards!

    Consumer electronics are the biggest user of electricity in the home, and game consoles are often the biggest offenders. Unplug unused electronics save $256 per household per year! [source]      

    Xbox 360

  • What's in a program manager's tool belt?

    Developers get to talk about their fancy coding tool kits, the creative folks are Photoshop whizzes, Test has bug tracking systems. So, what tools does a program manager use? Contrary to popular belief, it's not a whip. That's only used on people...
  • Application attitude

    I think that an application has done its job when it delights you. Sometimes it's very very simple and that scores brownie points, IMHO. Check out the message I received from Plaxo (I changed some info for anonymity): This cracks me up. While designing...
  • Marching band performs classic Nintendo themes

    I saw this on Boing Boing and just had to share. The UC Berkley marching band performs a classic Nintendo video game themed show. You'll see Tetris, Zelda and Mario Brothers--all quite cleverly done. Here's the video: http://www.collegehumor.com...
  • Mouse woes delight

    I have some strangers living with me. Well, they don't live with me, they live about 5 feet from my house in my hot tub decking. I generally wouldn't mind, however, they smell, break down my hot tub with their little gnawing teeth and keep having...
  • A company's purpose is to serve people

    One of my favorite blogs is Logic+Emotion and in reading David's post about Customer Experience Resolutions , he states that "...the best results come from a culture focused on serving people" . Wow. Hallelujah. Woo hoo! Someone said it...
  • MS Office Live Workspace community goes live!

    The MS Office Live Workspace folks just launched their community site. http://officeliveworkspacecommunity.com This community includes both custom skinned forums and blogs with a bunch of custom modules, like the "Community Recognition" piece...
  • UIE's Web App Summit 2008

    This looks like a great conference for developers and designers alike. IMHO, developers who write any UI need to go to events like this, it's not just designers who create well designed applications--the whole team is involved. UIE describes the event...
  • EcoGeek rocks

    I have to give a shout out to my favorite blog: EcoGeek.org . It's a marriage of Popular Science and green technology. Here's what I love about it: they find great examples of ingenuity out there and present them with personality. Plenty of ambitious...
    Posted Dec 06 2007, 02:39 PM by Stacy Randolph
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  • MSNBC: AlphaChannel

    http://alphachannel.msnbc.msn.com This is MSNBC's blog all about their new site launch. They have been working on the site redesign for a year and the blog covers topics ranging from why they made navigation changes to what might be broken at launch...
  • Sometimes the numbers just don't add up

    I was working with some folks today on the feasibility of completing a project by a hard deadline with an immovable scope. We really really wanted to do the project, everyone was emotionally invested because we had a genuine interest in helping the client...
  • The 411 on Live Search's 411

    Windows Live launched Live Search 411--a free directory service--in October. Besides business info, you can also get business info, but you can get maps, weather forecasts, movie tickets, travel info and text messages of listings--I don't care as...
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